Stepping out of fight and flight mode

Hi, I’m Yoke van Dam, widely known as the Kintsugi Queen™. I am a transformational speaker, coach, and trainer and love to turn fractured teams into cohesive, high-performing units. With over 17 years of experience, I have worked with more than 2,000 team members and delivered over 2,300 hours of training, helping leaders and teams turn challenges into opportunities and elevate performance. My expertise spans behavioural change, leadership development, and emotional intelligence, equipping leaders to navigate ambiguity, embrace flexibility, and cultivate a growth mindset in today’s competitive, fast-changing environment. I often run Women in leadership programs in Dubai and in South Africa and recently spoke at the Global SME Summit in Davos. As founder of Y-Connect and a PSASA Professional Member, I am to empower individuals and teams across industries—from engineering to retail—to lead with purpose, resilience, and impact.