The Next Step in Effective Communication
Every person brings their own perspective to a conversation, and when those perspectives clash, teams start to crack. This session gives teams the tools to understand each other's communication styles so that even the hardest conversations become manageable.
When people feel understood, even the hardest conversations become manageable.
Some conversations are simply hard work. Every person comes to a conversation through their own unique perspective, and when those perspectives clash or are misunderstood, teams start to crack. The breakdown is rarely about intent. It is about not knowing how to meet others where they are. In this workshop, Chris helps teams identify the innate strengths each person brings to their communication, and how to use that understanding to make even the most challenging conversations manageable. Drawing on the DEEP process, participants learn how their own communication style lands with others, where the friction really comes from, and how simple shifts in approach can change the entire dynamic of a conversation. The transformation is from difficult to easy. Teams leave with a shared language for how they communicate, the ability to recognise what each person needs in the moment, and the confidence to work through problems with minimum effort and maximum focus. This workshop is customised to the specific needs of your organisation, because the communication challenges your team faces are unique, and the solutions should be too.
Understand your own communication style and how it lands with others
Recognise what each person in your team needs in the moment
Turn difficult conversations into manageable, productive exchanges
Build a shared language across your team that reduces friction and builds trust
Create an environment where people feel heard, understood, and able to contribute fully
When people feel understood, even the hardest conversations become manageable. Communication does not break down because people lack intelligence or good intentions, it breaks down because everyone is working from a different set of assumptions about how the world works. When teams understand each other's natural strengths and styles, the friction reduces, the trust builds, and conversations that once felt impossible start to feel straightforward.
Catalyst for Change
Chris Wildeboer CSP is a Catalyst for Change who helps leaders and teams communicate in a way that moves people to act. As the founder and CEO of Balance Central, established in 2009, Chris has spent over 25 years in the Personal and Professional Development industry working with clients across 10+ countries on 4 continents.
Her work centres on a single, powerful belief: real influence starts with understanding. Through her programs on effective communication and decision making, Chris helps audiences cut through the noise, ask better questions, and choose with clarity and confidence. Participants leave with sharper listening skills, stronger conversations, and a clear path forward. When people connect more deeply and decide more confidently, teams align, momentum builds, and meaningful change takes hold.
Chris has worked with 500+ clients one-on-one and over 1,000 through programs and workshops globally. She has co-authored a bestselling book, been nominated for business and charity awards, and serves on the national board of Professional Speakers Australia. Her CSP designation is held by approximately 1% of the world's professional speakers.
She describes herself as an Entrepreneur, an Author, and most importantly, a Student. Her approach is direct, warm, and grounded in self-awareness, because she knows that when people stop looking outside themselves for answers and start connecting to what they already know, everything changes.